My 360 has died !!!! ****UPDATED****

RX7 · Post by **RX7** » Mon Jan 22, 2007 7:42 am

It died on me last week, was watching a film and then it went off. Turned it back on and got these hundreds of tiny squares on the screen and it crashes. Now it doesnt even turn on (has the red lights round the on switch).

Must say though I rang Microsoft yesterday and the phone got answered straight away, told them what the symptoms were, the chap got me to check a few things before saying 'its a hardware fault and needs to be sent back'. They then told me I needed to only send back the console (minus the harddrive so keep my saves...hurrah), using the instructions they were sending me and collection through UPS. Very helpful, I was impressed.

The bad news though, have to send it away and it will be gone 15 days !!! Aaarrrrgggghhhhh what will I do in an evening lol

At least it will give you guys a chance to practice !!

Bladerider · Post by **Bladerider** » Mon Jan 22, 2007 2:39 pm

Hurrah !!!!

Microsoft has killed Millets !!!

Obviously XBOX360's dont like camping too much !!!

Post by **Stuart** » Mon Jan 22, 2007 5:13 pm

I'm in the same boat Gareth, except the customer service I got was shocking. Certainly interesting to see things from a consumers point of view. In this respect Sony annhilate Microsoft. Their exchange scheme means that in the event of a 'terminal' fault, they will deliver a replacement unit to your door within 48 hours and collect the duff one at the same time.

RX7 · Post by **RX7** » Mon Jan 22, 2007 5:56 pm

Ha ha ha good one Bladey !!!

Yeah I was looking forward to watching some films on the HD Drive, sadly no, not for a while.

That sounds like great service Stu I must say.

Sorry you didnt get the same service as I did.

At least I didnt have to give them the hard-drive so I'll keep my gamesaves !!!

Post by **Ben** » Mon Jan 22, 2007 6:05 pm

Are they really that unreliable ? ..... i bought mine second hand so have no comeback.

RX7 · Post by **RX7** » Mon Jan 22, 2007 6:40 pm

I wouldnt worry mate, they didnt even want me to send a copy of the receipt when I sent it back.

They probably know when its been sold by serial number, so you should be ok, all it means is if it is out of warranty then you pay for the repair.

I have spoken to people on xbox live and they say they have sent consoles back, but that may have been the case with other consoles but because we werent chatting to loads of people who had them then I dont think we would have known.

jungle-jim · Post by **jungle-jim** » Mon Jan 22, 2007 8:00 pm

gareth, maybe if you took your lovely car out more often, you wouldn't wear out your other toys?

nothing to do with this HD DVD thingy you bought then?

RX7 · Post by **RX7** » Sun Jan 28, 2007 1:01 am

No idea mate, shouldnt be.

Update though, I took it back to Game and they swapped it.

So back on now !! Hurrah.

COD3 this week ?

buff · Post by **buff** » Sun Jan 28, 2007 9:45 am

I noticed you logged in last night,it must be about time we all had big game now your back online 8)

Post by **Ben** » Sun Jan 28, 2007 10:46 am

Definitely - we need a good old shoot em up

Bigpower

My 360 has died !!!! UPDATED

My 360 has died !!!! UPDATED