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Log In Issues

Posted: Tue Aug 01, 2006 1:21 pm
by duncan
We are aware that some people are having issues logging into the website at the moment.

As yet we are unable to identify the exact cause of the issue but are working to resolve it.

Please bear with us whilst we find a fix :D

Posted: Tue Aug 01, 2006 1:40 pm
by Stuart
I had aggro with internet explorer and switched to mozilla firefox and its working fine now.

Posted: Tue Aug 01, 2006 7:32 pm
by Ben
Yep, switched to Firefox too now fine ... shame though won't be able to access from work as we only have IE.

Posted: Tue Aug 01, 2006 7:43 pm
by Stuart
I have a meeting with Dunk tonight, I am sure this will be resolved very soon.

Posted: Tue Aug 01, 2006 10:28 pm
by RX7
I'll be honest chaps and say that I have never had an issue logging into the site at all using IE, this has been at home and at work. Strange as I use the same Internet proxy at work as Ben.

The only issue is that its slow at times, but nothing like the MRC site.

So its fine for me.

Posted: Tue Aug 01, 2006 11:35 pm
by Stuart
It's speed may be affected by me posting thousands of pics :oops:

Posted: Wed Aug 02, 2006 7:55 am
by Ben
It's still flaky ... Even suffered two failed logins this morning on Firefox .. very odd.

Had to try and logon using IE - then back to Firefox to clear the problem.

Posted: Wed Aug 02, 2006 8:10 am
by duncan
Once membership levels get a bit higher we will be moving to its own dedicated server - that will solve the speed issues (at the moment it is sharing with a couple of very busy websites)

I believe that the issue is related to cookies and those that joined the site early on have cached the old cookie - clearing cookies may solve the problem (it worked for me). This should not affect later users.

Still investigating though.

Posted: Wed Aug 02, 2006 9:38 am
by Ben
It seems to be cookie related - i've just cleared out my cookies on my IE machine and got in first time ...

Posted: Wed Aug 02, 2006 7:32 pm
by GT4Dave
murano3 wrote:It seems to be cookie related - i've just cleared out my cookies on my IE machine and got in first time ...
ive just done the same,,, but in a slightly different way,, my cookie jar is now empty and i feel sick :roll: