What a difference. :-D Its like i drove a different car home.
Got there on time and was offered a cup of coffee straight away. The technician came and saw me shortly after to say they were a little backed up and a Merc was holding them up. They offered to take me where i wanted, i was going to wait for it. Got taken home and watched the golf for a few hours.

Recieved a phonecall saying my car was ready and they were on their way to pick me up. The technician (Ian) explained exactly what he had done and what all the numbers and settings meant. He explained that he had set the rear to Prodrive settings and had compromised the front settings in favour of tyre wear. He said take it away and see how i got on if i didnt like it he would change the settings FOC!

and he would ring me in a few days to see how i was getting on. It was a very pleasurable experience today with excellent customer service and a transformed car. I will drive the car around a bit and see how i get on with it and i will post the results as soon as i can to see what you guys think.
JM